"What sets RCC apart from other commercial collection agencies is the people. It began when the company was established and it´s just as true today. Our professionals are better because we go to extreme lengths to find the best candidates. We keep them motivated by providing challenging work, ongoing training, and giving them the responsibility and incentives to excel.
Equally important, they share in the rewards. As a result, over half of the people currently working at RCC have been with us for over five years. This is simply unheard of in the collection industry. Clients want to work with people they can trust, people they can count on to deliver performance that pays - month after month, year after year."
Executive Team
Mike Zwach: Executive Vice President / General Manager
MZwach@RCCmn.com
. . . with RCC since 1992
Kelly Cronan, Vice President Collection Operations, KCronan@RCCmn.com
. . . with RCC since 1989
Jim Fritz,Vice President Sales, JFritz@RCCmn.com
. . . with RCC since 1992
Kurt Huizinga, Director Professional Service Group, KHuizinga@RCCmn.com
. . . with RCC since 1989
Client Service Team
Scott Hopper, Senior National Account Representative, SHopper@RCCmn.com
. . . with RCC since 1979
Rod Mettling, Senior National Account Representative, RMettling@RCCmn.com
. . . with RCC since 1980
Steve Harrington, Senior National Account Representative, SHarrington@RCCmn.com
. . . with RCC since 1989
Patrick O´Gorman, Senior PSG Account Representative, POGorman@RCCmn.com
. . . with RCC since 1990
Zach Alexander, National Account Representative, ZAlexander@RCCmn.com
. . . with RCC since 2001
Pam Heffron, Adminstrative Manager, PHeffron@RCCmn.com
. . . with RCC since 1997
Randy Johnson, Data Processing Manager, RJohnson@RCCmn.com
. . . with RCC since 1988
Melissa Pettit, IT Manager, MPettit@RCCmn.com
. . . with RCC since 2005
